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    • Home
    • View Courses
      • Course Summaries
      • Managing Difficult Staff
      • Conflict Between Staff
      • Running Effective Meeting
      • Managing Patient Conflict
      • Toxic Heroism
      • Influence & Negotiation
      • Feedback and Teamwork
    • Get in Touch
    • Mediation Services
      • Mediation Services
      • Conflict Mentoring
    • Blog
      • Blog
    • Resources
    • Book

  • Home
  • View Courses
    • Course Summaries
    • Managing Difficult Staff
    • Conflict Between Staff
    • Running Effective Meeting
    • Managing Patient Conflict
    • Toxic Heroism
    • Influence & Negotiation
    • Feedback and Teamwork
  • Get in Touch
  • Mediation Services
    • Mediation Services
    • Conflict Mentoring
  • Blog
    • Blog
  • Resources
  • Book

The Healthcare Manager's Guide Dealing with Difficult Staff

Holding Uncomfortable Conversations

 If you have ever worked in a leadership position in healthcare and have found yourself frustrated by the 'difficult behaviour' of a member of your team, then this book is for you.

Whether you are a nurse, a doctor, an AHP or a non-clinical manager, leading in healthcare presents unique challenges that are not found anywhere else. From seemingly bizarre HR policies to Trade Union disputes, managers can feel that they have their hands tied behind their backs when trying to deal with under-performance.

Written by a leadership development specialist with over 15 years experience in the NHS, This book will develop you in to a confident leader who manages uncomfortable conversations in a professional, calm and constructive way that empowers you to take control of your team in difficult situations.


Available in Print on Amazon or on Audible and I-Tunes

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