If you want to change culture or resolve conflict, you've come to the right place.
I am an award-winning trainer, TED Speaker and published author on the subjects of Compassion, Communication, Conflict Management and Culture Change, particularly within the NHS.
If you want to to build high performing teams in your organisation, improve your staff or leadership culture, whether it be having uncomfortable conversations with staff, help leaders to resolve conflict within their teams or change attitudes and behaviours within their staff, I'm here for you.
To find out more click 'View Courses' above or use the online form to get in touch!

"Hope you are still buzzing – we are all! The IMPACT you had was massive - you are such an amazing guy!" Dr Sarb Clare (MBE) - Sandwell and West Birmingham Women's Clinical Network
"Richard was a really great trainer and the feedback from the team that attended relayed how helpful they found it especially in the current climate." Healthcare People Management Association
"It was excellent, I now deal with issues head on, no delays. I feel more empowered to deal with difficult conversations" Londonwide Enterprise Limited - GP Practice Managers
"Great Speaker. Richard made me review my conflict solution strategies and I loved the way he put his stories about in a humorous but sensitive way." - Nursing in Practice National Conference - London
"Thank you for speaking at the National PMA Conference yesterday. The feedback has been overwhelmingly good for your session. Many Thanks for being part of something so special for midwifery" - Professional Midwifery Advocate National Conference
"An excellent speaker very funny and gave an extraordinary perspective on dealing with difficult conversations." - Nursing in Practice Midlands Conference
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